SHIPPING POLICIES
COVID-19 UPDATE
We trying our best but you may experience slight delays in the delivery of your coffee order.
ORDER DESTINATIONS & CONDITIONS
MAGNUM COFFEE ships coffee orders worldwide. In some regions we experience import regulations for coffee or other customs regulations.
Please inform yourself of your local and regional shipping and customs conditions / requirements. All customs duties and taxes are your responsibility, including any documents other than the purchase invoice required by regional agencies and authorities.
Make sure you include complete and correct information required by your local agencies and authorities. In case a package is stuck due to wrong or missing information, we reserve the right to refuse reshipment or reimbursement of the order.
If the order is returned to us due to missing or wrong address information or refusing delivery, we reserve the right to charge you the shipping costs of the package. In case you request reshipment of the product upon return, we reserve the right to charge you the shipping costs for reshipment.
RETURNS
The costs of returning an item are on the customer. We only pay the return costs if the item is faulty or not working as advertised.
CARRIER
Global shipping is carried out by EMS.